Holidays in the Durham Dales

Holiday Cottages • Holiday Park • Touring Pitches • Farm Shop • Café

Bradley Burn Farm - Web Terms, Privacy Policy and Cookies

TERMS

By entering and using this website you are agreeing to the terms and conditions stated here in accordance with the law.

1. The copyright in the material contained in this website belongs to Bradley Burn Farm except where it is stated otherwise. All rights are reserved. No part of this website may be copied, performed, published, broadcast or adapted, for this, or in any other medium without the prior written permission of Bradley Burn Farm - Except solely for your own personal and non-commercial use in accordance with the law.

2. The copyright for all photographs and images used on this website, except where it is stated otherwise, belongs solely to Bradley Burn Farm. All rights are reserved. They may not be copied, performed, published, broadcast or adapted, for this, or in any other medium without the prior written permission of Bradley Burn Farm - Except solely for your own personal and non-commercial use in accordance with the law.

3. Bradley Burn Farm has made every effort to ensure that all information contained within this website is correct at the time of going live, to the extent permitted by law. Bradley Burn Farm shall not be liable to any person for any loss or damage whatsoever, which may arise from any reliance upon, the use of or any dealings with any of the information contained in this website.

4. Mention of third-party products, companies and websites on this site is for informational purposes only and constitutes neither an endorsement nor a recommendation. Bradley Burn Farm assumes no responsibility with regard to the selection, performance or use of these products, vendors or information. Information is provided only as a convenience for the users of this website.

5. Bradley Burn Farm makes no representation whatsoever regarding the content of any other websites which you may access from this website. A link to another website does not mean that Bradley Burn Farm endorses or accepts any responsibility for the content or use of such website.

6. Bradley Burn Farm actively enforces its copyrights and intellectual property rights to the fullest extent of the law.

Who we are

Bradley Mill Caravan Park.
Bradley Burn
Wolsingham
Bishop Auckland
DL13 3JH

Contact:
Tel 01388 527285

Bradley Mill Caravan Site Ltd. Company Reg. 01014649

Under data protection law we are the 'data controller' of the personal information that we collect about you and as a data controller we have certain legal responsibilities concerning how we collect, use and share your personal information. We must inform you about this.

UPDATES TO THIS DOCUMENT

These web terms and privacy policy were reviewed and updated in March 2024

We examine our privacy policy regularly and update it in accordance with applicable new laws and guidance from the UK Information Commisioners Office.

WEB ACCESSIBILITY

Whilst creating this website we have made every effort to ensure that all pages are accessible to everyone according to the W3C WAI guidelines.

All pages on this site use structured semantic markup.
Content has been separated from visual design and cascading style sheets (CSS) are used for visual layout.
Only relative font sizes, compatible with the user-specified "text size" option in visual browsers are used.
If your browser or browsing device does not support style sheets, the page content is still readable.
Navigation items have background changes to highlight links.
Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.
Links are written to make sense out of context.
Links to external websites open up a new browser window where this is supported by the browser.
All content images used in this site include descriptive ALT attributes. Decorative graphics include null ALT attributes.
No images are used to convey information.
No information is exclusively conveyed using colour.
Tables are only used for layout purposes if there is no other feasible way of representing the information to the required effect.

ACCESS KEYS, TAB INDEXES

This web site can be navigated without the use of a mouse.

Most browsers support jumping to specific links by typing keys defined on the website. On Windows, you can press ALT + an access key; on Apple Macintosh, you can press Control and Option + an access key.

Access keys used on this site

Home = h
Holiday Cottages = 2
Holiday Park = 3
Touring CL = 4
For Sale = 5
For Sale FAQs = f
Café = 6
Local Area = 7
Contact Us = c
Terms and Privacy = t

Tab indexes are set such that the content links are in the sequence they appear on the page.

If you have any difficulty accessing any part of the site, please let us know and we will do our best to rectify the problem immediately.

Contact -

PRIVACY

This privacy notice explains how we, Bradley Mill Caravan Site Limited, intend to collect and use information about you. For further information, please see our privacy policy displayed on our notice board, any update to our privacy notice can also be found here.

Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand our Privacy Policy, we can provide you with better service.

Gathering your personal Information
From time to time we gather personal information from you when filling online forms or subscribing to mailing lists. If you contact us by telephone, your name and telephone number is stored.
The information we collect

The types of personal information we collect from you include:

a) Information you provide to us - personal information that you provide to us including your contact details (i.e. your name, email address, phone number and postal address) and your bank account details.
b) Our correspondence - if you contact us, we may keep a record of that correspondence;
c) Sales and services information - details of transactions that you make with us and details of the services we provide to you;
d) Credit and Anti-Fraud information - information relating to your creditworthiness or any criminal or fraudulent activities provided to us either by you or third parties including information which establishes your identity, such as driving licences, passports and utility bills; information about transactions, credit ratings from credit reference agencies; fraud, offences, suspicious transactions, politically exposed person and sanctions lists where your details are included.
3. How we use your personal information

We may use your personal information in the following ways:

a) to provide our services effectively to you - examples: to administer our services, including handling your requests, communicating with you (including about any offers or promotions); keeping up-to-date records about you and carrying out our obligations arising from any contracts entered into between you and us, to make payments to you and receive payments from you (where applicable).

b) to market to you - if you have not objected, to provide you with updates and offers about our products and services and the products or services of selected third party companies that we think may be of interest to you. (See Transfers of personal information below for further information). We may use your information for marketing our own services to you by post and phone and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing. We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us using the details in the 'Contact us' section of this privacy notice. If at any time you do not want us to contact you for marketing purposes, you can let us know by contacting us using these contact details.
Storage of your personal information
All personal information we have is stored on our in-house database within our premises. One member of staff (our data protection officer) has access to and administers the information when required. The mobile edition of the databse is stored on a 2048-bit encripted cloud server, accessible only by the data protection officer.

Cookies & caches
Like many websites, this site uses "cookie" technology. The cookie identifies your browser with a unique, random number. The cookies we use are anonymous and do not reveal any personal information about you and are used solely to enable sections of the site perform effectively. Your computer may also store a cache of the webpages you visit, you can delete this and the cookies with a simple procedure present in most browsers.
By using this website you are giving your consent for the use of such cookies.
Server logs
Our raw server logs - which contain your ip address, operating system, web browser information and records the pages and documents viewed - are archived for one month and then removed from the server. We do this so we can track unauthorised server activity as part of a business critical need to prevent fraud.
The server also logs anonymous activity for the purpose of recording traffic statistics to enable us to view web traffic on various sections of the website.
External links
This website may contain links to other sites. We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Transfers of personal information
We may permit selected third party companies to use your personal information, for the purposes set out in the section 'How we may use your personal information' (above). These companies may use this information to contact you. Selected third parties will be subject to obligations to process your personal information in compliance with the same safeguards that we deploy.

We work with carefully selected insurance intermediaries, who are regulated by the Financial Conduct Authority, to provide you with information about relevant insurance services. If we intend to pass your details to them we will inform you beforehand and give you an opportunity to object. If you tell us that you do not wish to have this information passed on we will respect your wishes.

We confirm that all personal information held by us about you will remain in (and will not be transferred outside of) the United Kingdom. As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information through various fraud and credit-check databases.
How long will we keep your personal information?

Where you have expressed an interest in our products or services / where we have collected your contact details for us to provide you with information about our services, we will keep your information for 0 years, or until you ask us to stop sending you such information.

Where you have purchased a product or service from us, we will keep your personal information for so long as we are providing you with a service, plus for 7 years, to deal with any queries, complaints or legal claims you may have.
Legal grounds to process

The legal grounds we rely on to process your personal information are that processing is necessary for:

a) our legitimate business interests or those of a third party and these interests are not overridden by your interests or fundamental rights and freedoms in relation to the protection of your personal information. Our legitimate business interests include enabling us to provide you with products, services and information about our products and services (marketing). Third party legitimate business interests include the promotion of insurance services to you so that we have sufficient insurance coverage at our site(s);

b) our performance of a contract made with you. This includes our providing you with products and services and our taking steps at your request towards, and in anticipation of, providing you with products and services;

c) our compliance with legal or regulatory obligations.

Your rights in relation to your personal information

If you have any questions in relation to our use of your personal information, you should first contact
Under certain conditions, you may have the right to request us to:
You are entitled to view, amend, and in accordance with your 'Right To Be Forgotten', delete the personal information we hold about you. You can email your request to our data protection officer at

You also have the right to complain to the Information Commissioner's Office, you can find out how to report a concern via their website.